Shipping policy
Shipping Policy
Thank you so much for your order — it truly means the world to us.
Processing Time We aim to dispatch all orders within [X–X] business days of receiving your order.
UK Shipping — Free We're delighted to offer free standard shipping on all UK orders. Once dispatched, your order should arrive within 3-5 business days.
EU Shipping — £14.99 We ship to all EU countries for a flat rate of £14.99. Estimated delivery time is 7-10 business days from dispatch. Please note that some EU countries may apply local taxes or import fees upon delivery — these are the responsibility of the recipient.
International Shipping — £23.99 We ship worldwide for a flat rate of £23.99. Estimated delivery time is 7-10 business days from dispatch. International orders may be subject to customs duties or import fees charged by your country — these are outside our control and are the responsibility of the recipient.
Tracking Your Order We ship using Click & Drop via Royal Mail for domestic orders. Once dispatched, you'll receive a confirmation email with your tracking number.
If anything doesn't arrive as expected, please get in touch and we'll do our best to make it right.